Safe & Secure
Safe & Secure can give you added peace of mind for those unexpected moments when you could really use a hand.
Five years of service included
Manage your subscriptions and account with the myVW mobile app.
Five years of Safe & Secure included for 2020-2024 vehicles equipped with VW Car-Net®
capabilities. Subscription start and end date may vary, click here for more information.
This offering underlines our dedication to providing you with an exceptional customer experience by helping to enhance your experience and that of your passengers.
Features and availability dependent on model and model year, see chart below for more information.
Safe & Secure features
Some features and functions may not be available for certain models and model years. Check the chart below for more information on vehicle functionality.
Safe & Secure vehicle compatibility
Activation of all services requires a Car-Net® Subscription and acceptance of Terms of Service. Features listed may vary and are dependent upon the software version in your vehicle.
Year / Vehicle Type | Package / Service | Feature Exclusions |
|---|---|---|
Atlas Cross Sport | Safe & Secure | N/A |
Atlas | Safe & Secure | N/A |
Arteon | Safe & Secure | N/A |
Tiguan | Safe & Secure | N/A |
Passat | Safe & Secure | N/A |
Jetta | Safe & Secure | N/A |
Jetta GLI | Safe & Secure | N/A |
Taos | Safe & Secure | N/A |
Golf | Safe & Secure | N/A |
Golf GTI | Safe & Secure | N/A |
Golf R | Safe & Secure | N/A |
ID.4 | Safe & Secure | Information Assistance excluded for model year 2021 ID.4 Stolen Vehicle Locator excluded for all model years of ID.4 |
Package / Service
Safe & Secure
Feature Exclusions
N/A
Find answers about connected vehicle services
The VW Help Center
Discover answers to frequently asked questions about software updates related to your vehicle. Explore a wealth of information to better understand our products and services.
